Privacy Policy

Privacy Policy

for Kogi Environmental Solutions Group

Kogi Environmental Solutions Group operates this website at https://kogi-group.com, including all related information, content, features, tools and services (the “Services”). The terms “we”, “us”, “our” and “the Group” refer to Kogi Environmental Solutions Inc and its affiliated brands: Kogi Environmental Solutions, Dynacom and Watson Power Equipment Solutions. This Privacy Policy applies to all three brands and to any of our brand websites that link to it.

This Privacy Policy describes how we collect, use and disclose your personal information when you visit or use the Services, request information or a quotation, subscribe to our communications, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of your information as described here.

Our Services are directed to businesses and professionals. We do not sell consumer products through this website and we do not process payments through it.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from it:

  • Contact and business details including your name, job title, company name, business address, phone number and email address.
  • Inquiry and project information including the information you provide when you request a quotation, submit a contact form or discuss a project with us, such as facility type, location, process description, existing equipment, application requirements, timelines and budget range.
  • Communications with us including the content of emails, form submissions, phone calls, chat messages and support or service requests, and any attachments you send us.
  • Marketing preferences including your subscription status, the communications you have consented to receive, and how you interact with our emails, such as opens and link clicks.
  • Recruitment information if you apply for a position with us, including your resume, work history, education, references and any other information you choose to submit. [ELIMINAR SI NO HAY FORMULARIO DE EMPLEO EN EL SITIO]
  • Device information including information about your device, browser, operating system, network connection, IP address and other unique identifiers.
  • Usage information including information about your interaction with the Services, such as the pages you view, the documents you download, referring pages, search terms and how and when you navigate the Services.

We do not collect payment card numbers, bank account details or other financial account information through this website.

Sensitive information. We do not seek to collect sensitive personal information through the Services, such as government identification numbers, health information, or information about race, religion, or political opinions. Please do not submit sensitive personal information through our forms.

Confidential business information. Some inquiries involve technical or operational details about your facility. Please do not submit information you consider confidential or proprietary through our website forms. Contact us to arrange an appropriate agreement first.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you complete a form, request information or a quotation, subscribe to our communications, download a resource, apply for a position, or otherwise communicate with us by email, phone or in person;
  • Automatically through the Services including from your device when you visit our websites, and through the use of cookies and similar technologies;
  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
  • From our partners and other third parties including original equipment manufacturers, sales representatives, distributors and referral sources who pass along an inquiry, as well as publicly available business sources such as company websites, industry directories and professional networking platforms.

How We Use Your Personal Information

Depending on how you interact with us, we may use personal information for the following purposes:

  • Responding to Your Inquiries and Providing the Services. To respond to your requests, prepare and deliver quotations and proposals, assess your application requirements, recommend equipment and solutions, schedule site visits, coordinate service and maintenance, fulfill our contractual obligations, and maintain our business relationship with you.
  • Operating and Improving the Services. To operate, maintain, secure and improve our websites, to understand which content and resources are useful, and to develop new content, products and services.
  • Marketing and Communications. To send you our newsletter, product and service updates, technical resources, event invitations and other promotional communications by email or postal mail, where permitted by law or where you have consented, and to measure the effectiveness of those communications. You can opt out at any time as described below.
  • Recruitment. To evaluate your application, communicate with you about opportunities, and maintain records as required by law. 
  • Security and Fraud Prevention. To protect the security and integrity of our Services, to detect, investigate and take action regarding possible fraudulent, illegal, unsafe or malicious activity, and to protect public safety.
  • Legal Reasons. To comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

We do not sell your personal information for money. However, our use of advertising and analytics technologies may be considered a “sale” or a “share” of personal information for cross-context behavioral advertising under certain United States privacy laws, including the California Consumer Privacy Act. You can opt out at any time as described in the section “Your Privacy Choices” below.

Your Privacy Choices

Depending on where you live, you may have the right to opt out of the “sale” or “sharing” of your personal information for targeted advertising. You can exercise this right in any of the following ways:

  • Use the cookie settings link in our website footer and reject marketing cookies;
  • Enable the Global Privacy Control signal in a supporting browser or extension;
  • Contact us at [info@kogi-group.com] and ask us to opt you out.

We will not discriminate against you for exercising this right.

Legal Bases for Processing (EEA and UK)

If you are located in the European Economic Area, the United Kingdom or another jurisdiction with similar requirements, we process your personal information on the following legal bases:

  • Performance of a contract, or steps taken at your request prior to entering into a contract, when we respond to your inquiry, prepare a quotation, or deliver equipment or services;
  • Legitimate interests, when we operate and secure our websites, maintain records of our business contacts and their inquiries in our customer relationship management systems, measure how our websites and communications perform, and communicate with existing business contacts about relevant products and services, provided this does not override your rights;
  • Consent, when you subscribe to our marketing communications or accept non-essential cookies. You may withdraw consent at any time;
  • Legal obligation, when we retain records or respond to lawful requests as required by applicable law.

Cookies and Similar Technologies

We and our service providers use cookies, pixels, tags and similar technologies on our websites. These technologies serve different purposes:

  • Strictly necessary. Enable core site functionality, security, form submission and spam prevention. These cannot be disabled through our consent tool.
  • Analytics. Help us understand how visitors find and use our websites so we can improve them. We use Google Analytics for this purpose.
  • Functional and marketing. Allow us to recognize you across visits, associate your website activity with your contact record in HubSpot, measure which content and campaigns lead to inquiries, and, where enabled, deliver and measure our advertising through Google.

Where required by law, we present a cookie consent notice that lets you accept or reject non-essential cookies before they are placed. You can change your choices at any time through the cookie settings link in our footer. You can also control cookies through your browser settings, though disabling some cookies may affect how the Services function.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, and depending on where you are located, we will treat this as a request to opt out of the processing of your personal information for targeted advertising for the device and browser you use. To learn more, visit https://globalprivacycontrol.org/. Other than Global Privacy Control, we do not currently respond to other “Do Not Track” signals.

How We Disclose Personal Information

In certain circumstances we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With service providers and vendors who perform services on our behalf. These include HubSpot (customer relationship management, marketing automation and email delivery), Zoho (business applications and customer records), and Google (website analytics and, where enabled, advertising measurement), as well as providers of website hosting, cloud storage, IT support and document management. These providers are permitted to use your information only to provide services to us and in accordance with our instructions.
  • With original equipment manufacturers, suppliers and service partners when it is necessary to prepare a quotation, source equipment, arrange delivery, register a warranty, obtain technical or engineering support, or perform service work for you.
  • With our affiliates and within our corporate group, including across the Kogi Environmental Solutions, Dynacom and Watson Power Equipment Solutions brands, so that the appropriate team can respond to your inquiry.
  • When you direct, request or otherwise consent to disclosure of certain information to third parties.
  • With professional advisors such as attorneys, accountants, auditors and insurers, where necessary.
  • In connection with a business transaction such as a merger, acquisition, financing, reorganization or bankruptcy, to comply with applicable legal obligations including subpoenas, search warrants and similar requests, to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights and the rights of our users or others.

    Key Service Providers

    The providers below process personal information on our behalf. Each operates under its own privacy notice, which you can review directly:

    • HubSpot, Inc. We use HubSpot to manage our customer and prospect records, to send our newsletter and marketing communications, to track how you interact with those communications, and to record website activity associated with your contact record. See https://legal.hubspot.com/privacy-policy.
    • Zoho Corporation. We use Zoho applications to manage business records and communications relating to inquiries, quotations, projects and service. See https://www.zoho.com/privacy.html.
    • Google LLC. We use Google Analytics to understand how visitors find and use our websites. Google Analytics collects information such as your IP address, device and browser information, pages viewed and how you navigate the site. See https://policies.google.com/privacy and https://policies.google.com/technologies/partner-sites. You can opt out of Google Analytics across all websites using the browser add-on at https://tools.google.com/dlpage/gaoptout.
    • Google Ads. Where enabled, we use Google advertising services to measure the effectiveness of our campaigns and to show you our advertisements on other websites based on your prior visits to our site. You can manage your Google ad settings at https://adssettings.google.com.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties, including manufacturer websites, product documentation, specification sheets and social media profiles. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of information found on them.

Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of those platforms without limitation as to its use by us or by a third party.

Our inclusion of such links does not by itself imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request that it be deleted.

As of the last updated date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell”, as those terms are defined in applicable law, the personal information of individuals under 16 years of age.

Security and Retention of Your Information

We maintain administrative, technical and physical safeguards designed to protect your personal information. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security. In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on factors such as whether we need it to respond to your inquiry, to manage an ongoing project or service relationship, to support equipment we have supplied over its service life, to comply with legal, tax, warranty or product liability obligations, to resolve disputes, or to enforce our contracts and policies. Where personal information is no longer needed for these purposes, we delete or de-identify it.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and in certain cases we may decline your request as permitted by law.

  • Right to Access / Know. You may have a right to request access to the personal information we hold about you and information about how we process it.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Right to Object or Restrict Processing. Depending on where you live, you may have a right to object to or request that we restrict certain processing of your personal information.
  • Right to Withdraw Consent. Where we rely on your consent, you may withdraw it at any time. This does not affect processing carried out before withdrawal.
  • Right to Opt Out of Sale or Sharing for Targeted Advertising. We do not sell personal information or share it for cross-context behavioral advertising. If this changes, we will update this Privacy Policy and provide the required opt-out mechanism.

Managing Communication Preferences. We may send you promotional emails, and you may opt out at any time by using the unsubscribe link in any of our emails or by contacting us using the details below. If you opt out of promotional emails, we may still send you non-promotional messages, such as those relating to a quotation, project, order or service call.

You may exercise any of these rights by contacting us using the contact details provided below. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf. Before accepting a request from an agent, we will require proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using those same details, or to lodge a complaint with your local data protection authority.

International Transfers

We are based in the United States. Please note that we may transfer, store and process your personal information outside the country you live in, including in the United States and in other countries where we or our service providers and team members operate. The data protection laws of these countries may differ from those in your country of residence.

Our service providers include companies headquartered in the United States and in other countries, including India, and they may process your personal information in data centers located outside your country of residence.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on a recognized transfer mechanism such as the European Commission’s Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, unless the transfer is to a country determined to provide an adequate level of protection.